Nurturing Khusi...
Privacy policy
Privacy Policy for Khusi - House of Smile
Effective Date: 10 April 2025
At KHUSI - House of Smile (“KHUSI”, "we", "our", "us"), accessible at www.khusi.com.au, protecting your privacy is paramount. This Privacy Policy details how your personal information is collected, used, and disclosed when you visit or purchase from our website.
KHUSI complies with the Australian Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") outlined within.
Personal Information We Collect
We collect personal information directly from you or automatically when you access or use our website, including:
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Name
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Email address
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Shipping and billing addresses
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Payment details
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Phone number
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IP address
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Device and browser type
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Purchase history and shopping preferences
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Information provided through interactions (reviews, feedback, customer service)
How We Use Your Information
We use your personal information for purposes including:
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Processing and fulfilling your orders
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Customer service and support
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Sending order updates, newsletters, and promotional information (you can opt-out anytime)
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Analysing website performance and enhancing user experience
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Improving our products and services
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Detecting and preventing fraud and security breaches
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Compliance with applicable laws, regulations, or legal processes
Sharing Your Information
We may share your personal information with third-party service providers to support operations, including:
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Shopify (website hosting, checkout, payments)
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Payment gateways and providers
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Shipping and logistics providers
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Analytics and marketing providers
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Law enforcement or government agencies when required by law
We only share necessary information, and third-party service providers are obligated to maintain confidentiality and comply with applicable privacy laws.
Cookies and Tracking Technologies
We use cookies, pixels, and tracking technologies to improve user experience and analyze usage patterns. You can control and manage your cookie preferences through your browser settings.
Security of Your Personal Information
We adopt stringent measures to protect your personal information from unauthorized access, misuse, loss, or alteration. Our security procedures include secure checkout, encrypted payments, secure hosting environments, and restricted staff access.
Retention of Your Personal Information
We retain your personal information only for as long as necessary for the purposes outlined or as required by law. Information no longer required is securely deleted or anonymised.
Access and Correction of Your Personal Information
You have the right to request access to your personal information held by KHUSI, and to correct any inaccurate information. Please contact us via the details provided below to request access or corrections.
International Transfers
We may use international service providers for hosting and data processing. Shopify servers and partners may be located internationally (e.g., USA, Canada). We ensure contractual measures align with Australian privacy standards when transferring personal information internationally.
Your Rights & Opting Out
You may opt-out of receiving marketing communications anytime by using the "unsubscribe" links provided or by contacting us directly.
Privacy Concerns and Complaints
For concerns or complaints regarding privacy, please contact us at our contact details below. If not resolved satisfactorily, you may contact the Office of the Australian Information Commissioner (OAIC).
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OAIC contact details:
Phone: 1300 363 992
Website: www.oaic.gov.au
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. All changes become effective upon publishing on this page.
Contact Us
For further information about our Privacy Policy or practices, or to make a privacy-related request, contact us at: KHUSI - House of Smile Email: contact@